If there is a VPN connection, disconnect it. If your phone won't charge or charges slowlyġ.Check your location and make sure that you're in an area within operator ’s network coverage, otherwise your phone ’s network and communication signal reception will be affected or interrupted.Ģ.Remove your phone ’s third-party protective case if there is one, for that might affect the reception of signal.Īdjust to.Go to Phone manager > Click on Ĩ.Go to >, detect and update your phone to the latest version of ColorOS.ĩ.Contact realme Support Team, or take your phone, proof of purchase and warranty card to a nearby realme Service Center for repairs. And your phone ’s buttons might get stuck by phone case.ģ.Your phone might restart or turn off by itself when being used in a very cold or hot environment.Ĥ.Take out the SIM card ,check if it isn ’t damaged or degaussing, then put the card back in and see if you fixed the issue.ĥ.Plug in your phone and let it charge for 30 minutes, then force restart your phone and see if you fixed the issue.Ħ.Go to > and check if your phone is set up for automatic power off.ħ. If your phone restarts or turns off by itself frequently, check the following steps:ġ.If problems occur when an application is in use, uninstall it to see if you fixed the issue.Ģ.Make sure that the problem is not caused by incorrect operations such as mistakenly touch and press the Power Button.
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